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Author Question: Zappos has simplified the information-seeking process for customers through the FAQ section on the ... (Read 28 times)

arivle123

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Zappos has simplified the information-seeking process for customers through the FAQ section on the company website, effectively reducing the need for customers to call the company.
  Indicate whether the statement is true or false

Question 2

Word choice is
 a. unimportant.
  b. includes using acceptable jargon.
  c. a common communication barrier.
  d. all of these choices.



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Awesome

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Answer to Question 1

T

Answer to Question 2

C





 

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