Author Question: Good customer service exceeds customers' expectations. Indicate whether the statement is true or ... (Read 123 times)

fagboi · **on:** Jun 23, 2018

Good customer service exceeds customers' expectations.

Indicate whether the statement is true or false.

Question 2

2. Good customer service flows from the managers (top) to the workers (down), who then bring that service to their customers (insideoutside).

Indicate whether the statement is true or false.