What should immediately follow the reasons for the decision when ...

[Sportsfan2111]

What should immediately follow the reasons for the decision when writing a bad news message using the indirect format?
 
  A) A neutral buffer
  B) The bad news
  C) Contact information in the event the reader wants more information
  D) Information on what the reader can do to avoid similar bad news in the future
  E) An alternative to the bad news

Question 2

What is the goal of explaining the reasons for the decision before providing the decision?
 
  A) The readers are less likely to see the bad news in the middle of the paragraph.
  B) The reader can follow the line of reasoning and is ready for the news.
  C) The reader has time to calm down during the reading process when they know bad news is coming.
  D) This writing style helps the writer better organize their thoughts, allowing them to soften the blow of the bad news.
  E) This writing style allows the writer to minimize their responsibility for the news.

[chjcharjto14]

Answer to Question 1

Answer: B
Explanation: B) By giving your reasons effectively, you help maintain focus on the issues at hand and defuse the emotions that always accompany significantly bad news. An effective way to do this is to start with positive or neutral points and move through progressively negative points. Provide enough detail for the audience to understand your reasons but be concise.

Answer to Question 2

Answer: B
Explanation: B) An ideal explanation section leads readers to your conclusion before you come right out and say it. The reader has followed your line of reasoning and is ready for the answer. By giving your reasons effectively, you help maintain focus on the issues at hand and defuse the emotions that always accompany significantly bad news.

[Sportsfan2111]

Excellent

[yeungji]

Thanks for the timely response, appreciate it