With a direct approach the writer opens with details and ...

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With a direct approach the writer opens with details and justification of the request, moves to the actual request and ends by requesting specific action.
 
  Indicate whether the statement is true or false.

Question 2

When writing a routine request, it is always good manners to thank the reader in advance for their cooperation.
 
  Indicate whether the statement is true or false.

[blazinlyss]

Answer to Question 1

Answer: FALSE
Explanation: Using the direct approach, open with your main idea, which is a clear statement of your request. Use the body to give details and justify your request, then close by requesting specific action.

Answer to Question 2

Answer: FALSE
Explanation: Conclude your message by sincerely expressing your goodwill and appreciation. However, don't thank the reader in advance for cooperating; many people find that presumptuous.