When preparing a routine request, what approach is most ...

[Caiter2013]

When preparing a routine request, what approach is most appropriate to use?
 
  A) Persuasive
  B) Indirect approach
  C) Bulleted facts
  D) Direct approach
  E) Social media

Question 2

In a good news message the opening of the message should contain what?
 
  A) Reasons for your decision
  B) Explanation of your request
  C) A clear statement of the request
  D) Request for specific action
  E) Justification for the message

[moormoney]

Answer to Question 1

Answer: D
Explanation: D) Like all other business messages, routine requests have three parts: an opening, a body, and a close. Using the direct approach, open with your main idea, which is a clear statement of your request. Use the body to give details and justify your request, then close by requesting specific action.

Answer to Question 2

Answer: C
Explanation: C) Like all other business messages, routine requests have three parts: an opening, a body, and a close. Using the direct approach, open with your main idea, which is a clear statement of your request. Use the body to give details and justify your request, then close by requesting specific action.

[Caiter2013]

Gracias!

[gcook]

TYSM