Author Question: Three weeks ago, you sent a proposal to a client who had asked for information on upgrading his ... (Read 63 times)

charchew · **on:** Jun 23, 2018

Three weeks ago, you sent a proposal to a client who had asked for information on upgrading his company's security system. You've heard nothing in response. You should

A) inquire politely as to whether the report arrived and offer to answer any questions regarding its subject.
B) take it as a sign that the client agrees with what you had to say.
C) assume that the report has not been read.
D) call the client and demand to know why you haven't received a response yet.
E) call the client's office, give a fictional reason for calling, and then casually ask about the report as if you had forgotten about it, as well.

Question 2

For electronic distribution of reports and proposals, you should

A) always send documents as word-processor files, unless the audience requests otherwise.
B) always send documents as PDF files, unless the audience requests otherwise.
C) send the documents multiple times as email attachments, just to make sure they get there.
D) send WordPerfect files, rather than Microsoft Word or PDF.
E) request a notice when the report or proposal is received.

steff9894 · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: A
Explanation: A) If you don't hear from your readers within a week or two, you might want to ask politely whether the report arrived. (Some RFPs specify a period of time for responding. In such a case, don't pester the recipient ahead of schedule, or you'll hurt your chances.)

Answer to Question 2

Answer: B
Explanation: B) PDFs can be safer than word-processing documents, so many people prefer them. PDFs also ensure that your audience will see the document as you designed it.