« previous next »

Author Question: When preparing to respond to negative messages, it is important to consider A) how to combat the ... (Read 210 times)

jake

  • Hero Member
  • *****
  • Posts: 538
on: Jun 23, 2018
When preparing to respond to negative messages, it is important to consider
 
  A) how to combat the negative information.
  B) the source, tone and content.
  C) who the audience is.
  D) why the comment was made.
  E) legal ramifications of the comment.

Question 2

Proactive companies use social media to engage with their stakeholders as a long-term strategy.
 
  Indicate whether the statement is true or false.


lin77x

  • Sr. Member
  • ****
  • Posts: 326
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) When you encounter negative messages, resist the urge to fire back immediately. Instead, evaluate the source, the tone, and the content of the messageand then choose a response that fits the situation.

Answer to Question 2

Answer: TRUE
Explanation: Forward thinking companies address the possibility of negative messages via social media by engaging early and often with their stakeholders.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

jake

  • Hero Member
  • *****
  • Posts: 538
Reply #2 on: Jun 23, 2018
Thank you


lin77x

  • Sr. Member
  • ****
  • Posts: 326
Reply #3 on: Jun 23, 2018
No problemo


« previous next »
 

Did you know?

On average, the stomach produces 2 L of hydrochloric acid per day.

Did you know?

About 600,000 particles of skin are shed every hour by each human. If you live to age 70 years, you have shed 105 pounds of dead skin.

Did you know?

Most women experience menopause in their 50s. However, in 1994, an Italian woman gave birth to a baby boy when she was 61 years old.

Did you know?

Patients should never assume they are being given the appropriate drugs. They should make sure they know which drugs are being prescribed, and always double-check that the drugs received match the prescription.

Did you know?

Urine turns bright yellow if larger than normal amounts of certain substances are consumed; one of these substances is asparagus.

This young child is pulling at the ear and acting fussy, two important signs of otitis media. This young child is pulling at the ear and acting fussy, two important signs of otitis media.
Gram Negative Testing Gram Negative Testing
In countries where water can be contaminated, breastfeeding is an important option for the health of ... In countries where water can be contaminated, breastfeeding is an important option for the health of ...
Positive and negative selection during T-cell development. Positive and negative selection during T-cell development.
Types of Policies Important for a Massage Therapy Practice Types of Policies Important for a Massage Therapy Practice
Specific Nutrients and Behaviors Are Important during the First Trimester Specific Nutrients and Behaviors Are Important during the First Trimester
Video: Heart Chambers

For a complete list of videos, visit our video library