« previous next »

Author Question: When preparing to respond to negative messages, it is important to consider A) how to combat the ... (Read 180 times)

jake

  • Hero Member
  • *****
  • Posts: 538
on: Jun 23, 2018
When preparing to respond to negative messages, it is important to consider
 
  A) how to combat the negative information.
  B) the source, tone and content.
  C) who the audience is.
  D) why the comment was made.
  E) legal ramifications of the comment.

Question 2

Proactive companies use social media to engage with their stakeholders as a long-term strategy.
 
  Indicate whether the statement is true or false.


lin77x

  • Sr. Member
  • ****
  • Posts: 326
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) When you encounter negative messages, resist the urge to fire back immediately. Instead, evaluate the source, the tone, and the content of the messageand then choose a response that fits the situation.

Answer to Question 2

Answer: TRUE
Explanation: Forward thinking companies address the possibility of negative messages via social media by engaging early and often with their stakeholders.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

jake

  • Hero Member
  • *****
  • Posts: 538
Reply #2 on: Jun 23, 2018
Thank you


lin77x

  • Sr. Member
  • ****
  • Posts: 326
Reply #3 on: Jun 23, 2018
No problemo


« previous next »
 

Did you know?

Adult head lice are gray, about ? inch long, and often have a tiny dot on their backs. A female can lay between 50 and 150 eggs within the several weeks that she is alive. They feed on human blood.

Did you know?

The immune system needs 9.5 hours of sleep in total darkness to recharge completely.

Did you know?

Anesthesia awareness is a potentially disturbing adverse effect wherein patients who have been paralyzed with muscle relaxants may awaken. They may be aware of their surroundings but unable to communicate or move. Neurologic monitoring equipment that helps to more closely check the patient's anesthesia stages is now available to avoid the occurrence of anesthesia awareness.

Did you know?

For pediatric patients, intravenous fluids are the most commonly cited products involved in medication errors that are reported to the USP.

Did you know?

There used to be a metric calendar, as well as metric clocks. The metric calendar, or "French Republican Calendar" divided the year into 12 months, but each month was divided into three 10-day weeks. Each day had 10 decimal hours. Each hour had 100 decimal minutes. Due to lack of popularity, the metric clocks and calendars were ended in 1795, three years after they had been first marketed.

Negative feedback as a mechanism by which homeostatic control systems operate. Negative feedback as a mechanism by which homeostatic control systems operate.
Gram negative flowchart Gram negative flowchart
Negative feedback control of a regulated variable. Negative feedback control of a regulated variable.
It is important for new employees to know the location of all fire extinguishers. (B) Aim low toward ... It is important for new employees to know the location of all fire extinguishers. (B) Aim low toward ...
Preparing Slides Preparing Slides
Positive and negative selection during T-cell development. Positive and negative selection during T-cell development.
Video: Summary of female reproductive cycle days 1-28

For a complete list of videos, visit our video library