The opening of a routine or positive message should be A) ...

[jjjetplane]

The opening of a routine or positive message should be
 
  A) brief and enigmatic.
  B) terse and demanding.
  C) wordy and indirect.
  D) clear and concise.
  E) direct and informal.

Question 2

The best opening for a positive message includes the single most important information you need to give the audience.
 
  Indicate whether the statement is true or false.

[Alyson.hiatt@yahoo.com]

Answer to Question 1

Answer: D
Explanation: D) When you're writing a routine or positive message, make the opening clear and concise.

Answer to Question 2

Answer: TRUE
Explanation: In a positive message, include your main idea right up front. There is nothing to be gained by being indirect.

[jjjetplane]

Thanks for the timely response, appreciate it

[bigsis44]

Excellent