This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Describe the measures a phlebotomist could take to improve communication in the following scenario. ... (Read 100 times)

khang

  • Hero Member
  • *****
  • Posts: 569
on: Jun 25, 2018
Describe the measures a phlebotomist could take to improve communication in the following scenario.
 
  A hospitalized elderly patient with a slight hearing impairment has several family members in the room trying to repeat all conversations to the patient, and the television is loudly broadcasting the patient's favorite program.
  What will be an ideal response?

Question 2

Implied consent occurs when the patient's nonverbal behavior indicates agreement.
 
  Indicate whether this statement is true or false.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

ky860224

  • Sr. Member
  • ****
  • Posts: 350
Reply #1 on: Jun 25, 2018
Answer to Question 1

Answer: There are a variety of practical strategies that could facilitate communication in this scenario. Distractions such as the television could be handled by asking the patient if he or she would mind turning the television off or putting the volume on Mute for a short while. (The phlebotomist should remember to turn up the volume at the completion of the interaction.) If the patient does not want to miss the program, and if the timing of the interaction is not important, then the phlebotomist can offer to come back at a time when the program is over. Regarding the relatives, it is acceptable for the phlebotomist to ask them, Would you mind if Mr. Smith (the patient) and I have a few minutes together; you may wait outside during the procedure and I will call you in as soon as we finish. The patient may prefer to have a relative in the room; this is acceptable if it does not interfere with the interaction. There are several options to cope with the patient's hearing loss, including speaking slightly louder (but not shouting) while facing the patient directly, or using written instructions.

Answer to Question 2

Answer: TRUE


khang

  • Member
  • Posts: 569
Reply 2 on: Jun 25, 2018
Excellent

FergA

  • Member
  • Posts: 352
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

Intradermal injections are somewhat difficult to correctly administer because the skin layers are so thin that it is easy to accidentally punch through to the deeper subcutaneous layer.

Did you know?

The training of an anesthesiologist typically requires four years of college, 4 years of medical school, 1 year of internship, and 3 years of residency.

Did you know?

Each year in the United States, there are approximately six million pregnancies. This means that at any one time, about 4% of women in the United States are pregnant.

Did you know?

A serious new warning has been established for pregnant women against taking ACE inhibitors during pregnancy. In the study, the risk of major birth defects in children whose mothers took ACE inhibitors during the first trimester was nearly three times higher than in children whose mothers didn't take ACE inhibitors. Physicians can prescribe alternative medications for pregnant women who have symptoms of high blood pressure.

Did you know?

After 5 years of being diagnosed with rheumatoid arthritis, one every three patients will no longer be able to work.

Pulmonary function test: spirometry. (a) Normal respiratory volumes, as measured during spirometry. Pulmonary function test: spirometry. (a) Normal respiratory volumes, as measured during spirometry.
Culturally Sensitive Communication Culturally Sensitive Communication
The medical assistant often has to reassure and comfort the patient before effective communication c The medical assistant often has to reassure and comfort the patient before effective communication c
Commons Abbreviations for Weights and Measures Commons Abbreviations for Weights and Measures
Communication: Making Connections, 11th Communication: Making Connections, 11th
Describe the Conceptual Forecasting Framework in your own words. Describe the Conceptual Forecasting Framework in your own words.
Video: Renin/Angiotensin (water gain from urine & Na ion and water reabsorption)

For a complete list of videos, visit our video library