This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: All of the following are special telephone features designed to prevent patients from being on hold ... (Read 83 times)

rlane42

  • Hero Member
  • *****
  • Posts: 594
on: Jun 25, 2018
All of the following are special telephone features designed to prevent patients from being on hold for long periods of time except:
 
  A) automated redial.
  B) last-number redial.
  C) automatic callback system.
  D) automatic dialing in reverse.

Question 2

Which of the following is not an appropriate phrase to use when answering telephone questions?
 
  A) Will you please spell the referring doctor's last name?
  B) May I have your name, phone number, and address, and we will return your call.
  C) The doctor is unavailable at this moment; may I take a message?
  D) That isn't my job.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Sammyo

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 25, 2018
Answer to Question 1

B

Answer to Question 2

D


rlane42

  • Member
  • Posts: 594
Reply 2 on: Jun 25, 2018
Great answer, keep it coming :)

meganmoser117

  • Member
  • Posts: 303
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

Before a vaccine is licensed in the USA, the Food and Drug Administration (FDA) reviews it for safety and effectiveness. The CDC then reviews all studies again, as well as the American Academy of Pediatrics and the American Academy of Family Physicians. Every lot of vaccine is tested before administration to the public, and the FDA regularly inspects vaccine manufacturers' facilities.

Did you know?

Blastomycosis is often misdiagnosed, resulting in tragic outcomes. It is caused by a fungus living in moist soil, in wooded areas of the United States and Canada. If inhaled, the fungus can cause mild breathing problems that may worsen and cause serious illness and even death.

Did you know?

The immune system needs 9.5 hours of sleep in total darkness to recharge completely.

Did you know?

When taking monoamine oxidase inhibitors, people should avoid a variety of foods, which include alcoholic beverages, bean curd, broad (fava) bean pods, cheese, fish, ginseng, protein extracts, meat, sauerkraut, shrimp paste, soups, and yeast.

Did you know?

The Centers for Disease Control and Prevention (CDC) was originally known as the Communicable Disease Center, which was formed to fight malaria. It was originally headquartered in Atlanta, Georgia, since the Southern states faced the worst threat from malaria.

Surface Features on Europa Surface Features on Europa
Nursing interventions for patients with a fever Nursing interventions for patients with a fever
Age at First Sign of Psychotic Symptoms in Schizophrenic Patients Age at First Sign of Psychotic Symptoms in Schizophrenic Patients
A typical peak-and-hold fuel-injector waveform. Most fuel injectors that measure less than 6 ohms ... A typical peak-and-hold fuel-injector waveform. Most fuel injectors that measure less than 6 ohms ...
Standard Precautions for the Care of all Patients in All Health Care Settings Standard Precautions for the Care of all Patients in All Health Care Settings
Split-brain patients were shown composite photographs Split-brain patients were shown composite photographs
Video: Febrile Seizure

For a complete list of videos, visit our video library