Which of the following practices helps to establish a nonthreatening, relaxed atmosphere for a screening?
A) greeting the patient by a pet name
B) identifying yourself only by your position
C) demanding that the patient share personal information about symptoms
D) explaining what you would like to do
Question 2
During an interview, the patient tells you that he has had heart problems in the past. What would your next question be?
A) How long ago was this?
B) Do you still have heart problems?
C) Could you tell me the exact name of your condition?
D) What type of treatment was used?
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