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Author Question: What is the primary reason for repeating information back to a caller while screening calls? a. ... (Read 48 times)

EY67

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on: Jun 25, 2018
What is the primary reason for repeating information back to a caller while screening calls?
 a. Gives the caller a chance to clarify and/or confirm information
  b. Lets the caller know you are listening
  c. Gives appearance of professionalism
  d. Keeps you focused

Question 2

As a result of the treatment of cardiopulmonary arrest with ____________, patients may be literally brought back to life after the traditional signs of a death have appeared.
 a. DNR
  b. CPR
  c. PSDA
  d. AIDS


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at

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Reply #1 on: Jun 25, 2018
Answer to Question 1

a

Answer to Question 2

b


EY67

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Reply 2 on: Jun 25, 2018
Excellent

meow1234

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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