Author Question: A novice nurse is working with a client who is admitted to a medical-surgical unit. The nurse is ... (Read 117 times)

saliriagwu · **on:** Jun 25, 2018

A novice nurse is working with a client who is admitted to a medical-surgical unit. The nurse is establishing a therapeutic relationship with the client by conveying empathy. Which statement by the nurse best exemplifies empathy?

A) I wouldn't be afraid, if I were you.
B) You shouldn't have done it that way.
C) You seem to be frightened by the procedure. Tell me how you are feeling.
D) I know just how you feel, as my mother has the same illness.

Question 2

A veteran nurse is working on a large medical-surgical unit. The nurse is caring for a client with MRSA who requires frequent dressing changes.

Which action by the nurse would help control the cost associated with this client's care?
A) Wiping down equipment at the end of the shift
B) Storing equipment in the client's room
C) Making sure the client's room is stocked with all needed supplies
D) Placing a cart with supplies outside the client's room

fatboyy09 · **Reply #1 on:** Jun 25, 2018

Answer to Question 1

Answer: C

The goal of empathy is to let the client be aware that the nurse understands the client's feelings as well as the words. By stating that the client appears to be frightened and asking the client to describe his or her feelings, the nurse is demonstrating understanding and is giving the client the opportunity to further define feelings. Telling the client that the nurse knows how the client feels is going to be met with disbelief, and rightly so; one individual never knows how another individual is feeling unless that individual tells them. Telling the client not to be afraid is demeaning; rather, the nurse should ascertain the source of fear and then teach. Saying the client should not have done something is passing judgment and inappropriate.

Answer to Question 2

Answer: D

When a client with MRSA is discharged, everything in the room is either discarded or terminally cleaned. By keeping needed supplies outside the room, the nurse is containing costs as the supplies will not have to be discarded on discharge. Stocking the room with supplies that may not be needed may increase costs of health care. Storing equipment in the appropriate room will not necessarily reduce costs. Wiping down the equipment at the end of the shift has no effect on cost.