Author Question: In order to maintain their credibility, salespeople should blame others in the company when a ... (Read 158 times)

lak

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In order to maintain their credibility, salespeople should blame others in the company when a mistake has been made and the customer is complaining.
 
 Indicate whether the statement is true or false

Question 2

A(n) ___________________ _ error results from the fact that most people remember an event as having occurred
  more recently than it did.
 Fill in the blank(s) with correct word



Joy Chen

  • Sr. Member
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Answer to Question 1

false

Answer to Question 2

telescoping



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