« previous next »

Author Question: Which of the following accurately represents the three dimensions of customer service? a. ... (Read 117 times)

jilianpiloj

  • Hero Member
  • *****
  • Posts: 521
on: Jun 28, 2018
Which of the following accurately represents the three dimensions of customer service?
 a. negotiation, motivation, and empathy
 b. communication, sympathy, and diligence (CSD)
 c. communication, negotiation, and concession
 d. communication, resilience, and motivation
 e. None of these are correct.

Question 2

____________________ questions are regularly used at the start of interviews or questionnaires to determine
  whether the respondent is actually a member of the population being studied.
 Fill in the blank(s) with correct word


nickk12214

  • Sr. Member
  • ****
  • Posts: 332
Reply #1 on: Jun 28, 2018
Answer to Question 1

d

Answer to Question 2

Filter


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Your skin wrinkles if you stay in the bathtub a long time because the outermost layer of skin (which consists of dead keratin) swells when it absorbs water. It is tightly attached to the skin below it, so it compensates for the increased area by wrinkling. This happens to the hands and feet because they have the thickest layer of dead keratin cells.

Did you know?

Of the estimated 2 million heroin users in the United States, 600,000–800,000 are considered hardcore addicts. Heroin addiction is considered to be one of the hardest addictions to recover from.

Did you know?

More than 30% of American adults, and about 12% of children utilize health care approaches that were developed outside of conventional medicine.

Did you know?

Cyanide works by making the human body unable to use oxygen.

Did you know?

Less than one of every three adults with high LDL cholesterol has the condition under control. Only 48.1% with the condition are being treated for it.

Rule of Nines. A method for determining percentage of body burned. Each different colored section re Rule of Nines. A method for determining percentage of body burned. Each different colored section re
A visually impaired patient is assisted by a service dog. A visually impaired patient is assisted by a service dog.
Bank teller assisting with customer service. Bank teller assisting with customer service.
Step 8 is very important. Be sure that the customer’s concern has been corrected. Step 8 is very important. Be sure that the customer’s concern has been corrected.
Do not interact with a service dog unless you have permission from its owner. Do not interact with a service dog unless you have permission from its owner.
A peice of paper has a perimeter of 100 cm and an area of 616cm^2. Find the dimensions A peice of paper has a perimeter of 100 cm and an area of 616cm^2. Find the dimensions
Video: Conjunctivitis

For a complete list of videos, visit our video library