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Author Question: Which of the following accurately represents the three dimensions of customer service? a. ... (Read 167 times)

jilianpiloj

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on: Jun 28, 2018
Which of the following accurately represents the three dimensions of customer service?
 a. negotiation, motivation, and empathy
 b. communication, sympathy, and diligence (CSD)
 c. communication, negotiation, and concession
 d. communication, resilience, and motivation
 e. None of these are correct.

Question 2

____________________ questions are regularly used at the start of interviews or questionnaires to determine
  whether the respondent is actually a member of the population being studied.
 Fill in the blank(s) with correct word


nickk12214

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Reply #1 on: Jun 28, 2018
Answer to Question 1

d

Answer to Question 2

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