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Author Question: Trust means different things to different people. Accordingly, in order to earn the trust of their ... (Read 114 times)

ap345

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Trust means different things to different people. Accordingly, in order to earn the trust of their customers, salespeople must:
 a. demonstrate their dependability.
 b. be completely candid about everything with their customers.
 c. first determine what trust means to their customers.
 d. always do what's right for the selling organization.
 e. none of these choices are correct.

Question 2

Which of the following is FALSE?
 a. With a ratio scale, it is possible to have zero amount of some attribute.
  b. There are few psychological constructs that can reasonably be assumed to have a natural or absolute zero.
  c. When using a ratio scale, it is inappropriate to calculate a mean score.
  d. Both a and b.
  e. a, b, and c.



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kbennett34

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Answer to Question 1

c

Answer to Question 2

c




ap345

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Reply 2 on: Jun 28, 2018
Wow, this really help


debra928

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Reply 3 on: Yesterday
Great answer, keep it coming :)

 

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