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Author Question: Trust means different things to different people. Accordingly, in order to earn the trust of their ... (Read 103 times)

ap345

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on: Jun 28, 2018
Trust means different things to different people. Accordingly, in order to earn the trust of their customers, salespeople must:
 a. demonstrate their dependability.
 b. be completely candid about everything with their customers.
 c. first determine what trust means to their customers.
 d. always do what's right for the selling organization.
 e. none of these choices are correct.

Question 2

Which of the following is FALSE?
 a. With a ratio scale, it is possible to have zero amount of some attribute.
  b. There are few psychological constructs that can reasonably be assumed to have a natural or absolute zero.
  c. When using a ratio scale, it is inappropriate to calculate a mean score.
  d. Both a and b.
  e. a, b, and c.


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kbennett34

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Reply #1 on: Jun 28, 2018
Answer to Question 1

c

Answer to Question 2

c


ap345

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Reply 2 on: Jun 28, 2018
Thanks for the timely response, appreciate it

scottmt

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Reply 3 on: Yesterday
Excellent

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