Outside salespersons make regular calls on customers and handle ...

[future617RT]

Outside salespersons make regular calls on customers and handle normal account servicing, but not technical assistance.
 
 Indicate whether the statement is true or false

Question 2

Researchers invite a group of homemakers to a specially designed model home where they are observed by other
  researchers posing as homemakers, who record their conversations with concealed tape recorders. This observation
  would be characterized as
 a. Highly structured, contrived setting.
  b. Unstructured, contrived setting.
  c. Unstructured, uncontrived setting.
  d. Structured, uncontrived setting.
  e. Unstructured, undisguised setting.

[Madisongo23]

Answer to Question 1

false

Answer to Question 2

b

[future617RT]

TYSM

[abro1885]

Excellent