The primary solution to overcome the centralized mass production challenges attributed to inseparability is:
A) the careful selection of service employees.
B) the management of service consumers.
C) the use of multisite locations to distribute services.
D) the training of public contact personnel.
E) appealing to market segments with different demand patterns.
Question 2
The two well-known categories of sales support personnel are: _________ and technical support salespeople.
Fill in the blank(s) with correct word