Customers do not care about slogans and service claims until ...

[Metfan725]

Customers do not care about slogans and service claims until something happens to them.
 
 Indicate whether the statement is true or false

Question 2

The strategy for cultivating customer loyalty that promotes the idea that the company exists to meet the needs and wants of its consumers is:
 A) developing a proper perspective.
  B) providing discretionary effort.
  C) providing incentives.
  D) building trust through reliability.
  E) staying in touch.

[sarajane1989]

Answer to Question 1

True

Answer to Question 2

A