« previous next »

Author Question: Customers do not care about slogans and service claims until something happens to them. Indicate ... (Read 37 times)

Metfan725

  • Hero Member
  • *****
  • Posts: 552
on: Jun 28, 2018
Customers do not care about slogans and service claims until something happens to them.
 
 Indicate whether the statement is true or false

Question 2

The strategy for cultivating customer loyalty that promotes the idea that the company exists to meet the needs and wants of its consumers is:
 A) developing a proper perspective.
  B) providing discretionary effort.
  C) providing incentives.
  D) building trust through reliability.
  E) staying in touch.


sarajane1989

  • Sr. Member
  • ****
  • Posts: 296
Reply #1 on: Jun 28, 2018
Answer to Question 1

True

Answer to Question 2

A


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

The first-known contraceptive was crocodile dung, used in Egypt in 2000 BC. Condoms were also reportedly used, made of animal bladders or intestines.

Did you know?

About 600,000 particles of skin are shed every hour by each human. If you live to age 70 years, you have shed 105 pounds of dead skin.

Did you know?

The U.S. Preventive Services Task Force recommends that all women age 65 years of age or older should be screened with bone densitometry.

Did you know?

People about to have surgery must tell their health care providers about all supplements they take.

Did you know?

In 2006, a generic antinausea drug named ondansetron was approved. It is used to stop nausea and vomiting associated with surgery, chemotherapy, and radiation therapy.

teach their children to care for the earth in hopes of passing on a better world to future generatio teach their children to care for the earth in hopes of passing on a better world to future generatio
Nursing care plan - risk for infection Nursing care plan - risk for infection
Envelope showing four options for placement of ancillary service endorsements. Envelope showing four options for placement of ancillary service endorsements.
After the death of a loved one, family members report concerns about last place of care. After the death of a loved one, family members report concerns about last place of care.
Handbook of Informatics for Nurses and Health Care Professionals, 4/E Handbook of Informatics for Nurses and Health Care Professionals, 4/E
Food service businesses Food service businesses
Video: Digestive chemicals - types & enzymes

For a complete list of videos, visit our video library