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Author Question: Encouraging buyer feedback and focusing on creating value for the buyer are both keys to effective ... (Read 68 times)

saliriagwu

  • Hero Member
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  • Posts: 537
on: Jun 28, 2018
Encouraging buyer feedback and focusing on creating value for the buyer are both keys to effective _________.
 Fill in the blank(s) with correct word

Question 2

____ is a short-term, transaction-specific measure.
 A) Customer satisfaction
  B) Focus group interviews
  C) Noncustomer research
  D) Service quality
  E) Customer retention


essyface1

  • Sr. Member
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  • Posts: 347
Reply #1 on: Jun 28, 2018
Answer to Question 1

sales dialogue

Answer to Question 2

A


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