Author Question: Encouraging buyer feedback and focusing on creating value for the buyer are both keys to effective ... (Read 63 times)

saliriagwu

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Encouraging buyer feedback and focusing on creating value for the buyer are both keys to effective _________.
 Fill in the blank(s) with correct word

Question 2

____ is a short-term, transaction-specific measure.
 A) Customer satisfaction
  B) Focus group interviews
  C) Noncustomer research
  D) Service quality
  E) Customer retention



essyface1

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Answer to Question 1

sales dialogue

Answer to Question 2

A



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