The number of competing alternative service providers available ...

[Mr3Hunna]

The number of competing alternative service providers available has the biggest influence on:
 A) desired service.
  B) perceived service roles.
  C) ideal service
  D) adequate service expectations.
  E) derived expectations.

Question 2

One of the most common marketing goals during the introduction stage of the product life cycle is to:
 A) conduct test marketing studies.
  B) maintain market share.
  C) find new uses for the product.
  D) engage in customer education activities.
  E) spread misleading information about competing products.

[essyface1]

Answer to Question 1

D

Answer to Question 2

D

[Mr3Hunna]

Excellent

[ricroger]

TYSM