Author Question: Zoey is a salesperson who is meeting a prospect after a successful cold call. Zoey has collected ... (Read 86 times)

nelaaney · **on:** Jun 28, 2018

Zoey is a salesperson who is meeting a prospect after a successful cold call. Zoey has collected most of the basic information about her prospect already. The best way for her to now gather additional information about her prospect is:
A) by questioning the prospect during sales dialogues.
B) by using social media websites as a source of information.
C) by learning about the products and services offered by the prospect's company.
D) by searching for information online and in print directories.
E) by developing and following a strategic prospecting plan.

Question 2

Relationship quality is composed of at least two dimensions: trust in the salesperson and satisfaction with the salesperson.

Indicate whether the statement is true or false