Author Question: A salesperson's verbal messages are often misinterpreted if: A) his or her sales presentation skills ... (Read 77 times)

cmoore54 · **on:** Jun 28, 2018

A salesperson's verbal messages are often misinterpreted if:
A) his or her sales presentation skills are lacking.
B) his or her listening skills are lacking.
C) his or her speaking rate is jerky during the selling communication.
D) he or she is in the social zone of the buyer.
E) he or she is not using any nonverbal clusters in the selling communication.

Question 2

Indices of trade show performance include:
A) attraction.
B) contact.
C) conversion efficiency.
D) All of the answer choices.
E) both contact and conversion efficiency.