Author Question: After determining that a prospect is a potential customer, the sales person must do ________ to ... (Read 83 times)

penguins

  • Hero Member
  • *****
  • Posts: 903
After determining that a prospect is a potential customer, the sales person must do ________ to gather as much information about the customer as possible.
 a. presales research
 b. preliminary planning
 c. precall planning
 d. background checking

Question 2

Stan is concerned with the accuracy of the measures he is using to examine consumers' attitude toward environmental marketing. He is concerned about his measures':
 a. reliability.
 b. consistency.
 c. validity.
 d. constructivity.



peilian

  • Sr. Member
  • ****
  • Posts: 316
Answer to Question 1

c

Answer to Question 2

c



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Hip fractures are the most serious consequences of osteoporosis. The incidence of hip fractures increases with each decade among patients in their 60s to patients in their 90s for both women and men of all populations. Men and women older than 80 years of age show the highest incidence of hip fractures.

Did you know?

Symptoms of kidney problems include a loss of appetite, back pain (which may be sudden and intense), chills, abdominal pain, fluid retention, nausea, the urge to urinate, vomiting, and fever.

Did you know?

About 3.2 billion people, nearly half the world population, are at risk for malaria. In 2015, there are about 214 million malaria cases and an estimated 438,000 malaria deaths.

Did you know?

Street names for barbiturates include reds, red devils, yellow jackets, blue heavens, Christmas trees, and rainbows. They are commonly referred to as downers.

Did you know?

Multiple sclerosis is a condition wherein the body's nervous system is weakened by an autoimmune reaction that attacks the myelin sheaths of neurons.

For a complete list of videos, visit our video library