Author Question: Customer satisfaction is a major goal classification. a. True b. False Indicate whether the ... (Read 68 times)

hbsimmons88

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Customer satisfaction is a major goal classification.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

____ of the independent variables representing direct effects facilitates the analysis and the graphical representation of effects.
 a. Mediation
  b. Standardization
  c. Moderation
  d. Bootstrapping



popopong

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Answer to Question 1

True

Answer to Question 2

B



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