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Author Question: Loyalty programs and creating brand experiences that make positive and lasting impressions are ways ... (Read 28 times)

elizabeth18

  • Hero Member
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  • Posts: 559
on: Jun 29, 2018
Loyalty programs and creating brand experiences that make positive and lasting impressions are ways to _____.
 a. speak with one voice
  b. create synergy
  c. build customer/brand relationships
  d. start with the customer/prospect
  e. reach consumers who cannot be reached through traditional mass media

Question 2

The value of customer retention has been compared to a(n) _____.
 a. clogged drain
  b. leaky bucket
  c. sand castle
  d. ice sculpture
  e. bee hive


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emsimon14

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Reply #1 on: Jun 29, 2018
Answer to Question 1

c

Answer to Question 2

b


elizabeth18

  • Member
  • Posts: 559
Reply 2 on: Jun 29, 2018
Great answer, keep it coming :)

laurnthompson

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Reply 3 on: Yesterday
Gracias!

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