Author Question: The greatest amount of responsibility for providing customer satisfaction falls on the shoulders of ... (Read 143 times)

cagreen833 · **on:** Jun 29, 2018

The greatest amount of responsibility for providing customer satisfaction falls on the shoulders of
A) chief executive officers.
B) salespeople.
C) sales managers.
D) quality control experts.
E) marketing directors.

Question 2

A new trend in video marketing is the use of amateur filmmakers.

Indicate whether the statement is true or false