This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: ___________________is the practice of having service managers spend time in the trenches for the ... (Read 116 times)

james0929

  • Hero Member
  • *****
  • Posts: 586
on: Jun 29, 2018
___________________ is the practice of having service managers spend time in the trenches for the purpose of detecting when service recovery efforts may be needed.
 Fill in the blank(s) with correct word

Question 2

Understanding the concept that virtual identities are indeed real to consumers can help consumer-minded businesses and organizations cater better to customer wants.
 a. True
  b. False
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

carlsona147

  • Sr. Member
  • ****
  • Posts: 341
Reply #1 on: Jun 29, 2018
Answer to Question 1

Management by Walking Around

Answer to Question 2

True


james0929

  • Member
  • Posts: 586
Reply 2 on: Jun 29, 2018
Gracias!

AISCAMPING

  • Member
  • Posts: 347
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

Although the Roman numeral for the number 4 has always been taught to have been "IV," according to historians, the ancient Romans probably used "IIII" most of the time. This is partially backed up by the fact that early grandfather clocks displayed IIII for the number 4 instead of IV. Early clockmakers apparently thought that the IIII balanced out the VIII (used for the number 8) on the clock face and that it just looked better.

Did you know?

Studies show that systolic blood pressure can be significantly lowered by taking statins. In fact, the higher the patient's baseline blood pressure, the greater the effect of statins on his or her blood pressure.

Did you know?

Alcohol acts as a diuretic. Eight ounces of water is needed to metabolize just 1 ounce of alcohol.

Did you know?

Vital signs (blood pressure, temperature, pulse rate, respiration rate) should be taken before any drug administration. Patients should be informed not to use tobacco or caffeine at least 30 minutes before their appointment.

Did you know?

Multiple sclerosis is a condition wherein the body's nervous system is weakened by an autoimmune reaction that attacks the myelin sheaths of neurons.

This portrait of Thomas Jefferson is considered an accurate likeness, painted when he was thirty-sev This portrait of Thomas Jefferson is considered an accurate likeness, painted when he was thirty-sev
In early capitalism, children worked alongside adults. At that time, just as today, most street ... In early capitalism, children worked alongside adults. At that time, just as today, most street ...
The Gender Pay Gap Over Time: What Percentage of Men's Income Do Women Earn? The Gender Pay Gap Over Time: What Percentage of Men's Income Do Women Earn?
Washing hands and removing jewelry are two important safety habits all service technicians ... Washing hands and removing jewelry are two important safety habits all service technicians ...
The environmental policy changes over time The environmental policy changes over time
Time vs. USA Population Exponential Time vs. USA Population Exponential
Video: Transferring genes into plants Animation

For a complete list of videos, visit our video library