Author Question: A(n) ______________ provides a tool that represents the frontstage enactment and its backstage ... (Read 60 times)

ARLKQ

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A(n) ______________ provides a tool that represents the frontstage enactment and its backstage support of a service performance.
 Fill in the blank(s) with correct word

Question 2

Magazines attract consumers because of their:
 a. wide reach.
  b. content.
  c. short life.
  d. low price.



peilian

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Answer to Question 1

Service Blueprint

Answer to Question 2

b



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