Net promoter scores measure: a. the number of times a customer ...

[chandani]

Net promoter scores measure:
 a. the number of times a customer clicks on a pop up link.
  b. the good mentions and bad mentions of a brand in the social media.
  c. how many Internet users visit a social networking site or a blog.
  d. whether consumers search for online offers or not.

Question 2

The expansion of newspaper circulation in America was fostered by:
 a. traveling circuses, carnivals, and theatrical performances.
  b. increased interest among readers for television program listings.
  c. extended railroads and growing urban centers.
  d. highly differentiated but unbranded products.

[mochi09]

Answer to Question 1

b

Answer to Question 2

c

[chandani]

TYSM

[mochi09]

Thanks for the timely response, appreciate it