Author Question: Net promoter scores measure: a. the number of times a customer clicks on a pop up link. b. the good ... (Read 111 times)

chandani · **on:** Jun 29, 2018

Net promoter scores measure:
a. the number of times a customer clicks on a pop up link.
b. the good mentions and bad mentions of a brand in the social media.
c. how many Internet users visit a social networking site or a blog.
d. whether consumers search for online offers or not.

Question 2

The expansion of newspaper circulation in America was fostered by:
a. traveling circuses, carnivals, and theatrical performances.
b. increased interest among readers for television program listings.
c. extended railroads and growing urban centers.
d. highly differentiated but unbranded products.