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Author Question: A significant function of customer service is to enable the organization to recover from failures ... (Read 63 times)

lbcchick

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on: Jun 29, 2018
A significant function of customer service is to enable the organization to recover from failures that have generated customer dissatisfaction and complaints.
 
 Indicate whether the statement is true or false

Question 2

Message impressions refer to exposures to the ads themselves.
 a. True
  b. False
 Indicate whether the statement is true or false


perkiness

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Reply #1 on: Jun 29, 2018
Answer to Question 1

T

Answer to Question 2

True


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