Author Question: The central aspect of any service experience is the service encounter. Indicate whether the ... (Read 159 times)

Tirant22

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The central aspect of any service experience is the service encounter.
 
 Indicate whether the statement is true or false

Question 2

A slogan is a(n) linked to a brand in a memorable way.
 a. visual image
  b. linguistic device
  c. emotional meaning
  d. tactile sensation



nekcihc358

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Answer to Question 1

T

Answer to Question 2

b



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