Author Question: Which of the following is a marketing communications goal that describes a desirable situation in ... (Read 54 times)

karlynnae

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Which of the following is a marketing communications goal that describes a desirable situation in which target consumers feel satisfied with the firm's brand after purchase and use?
 a. brand purchase c. brand satisfaction
  b. brand loyalty d. All of the above.

Question 2

Percentage-of-_____ measure is a method that induces respondents to indicate the percentage of times the respondent the same brand during a certain time span.
 a. purchase c. buying
  b. intention d. incentive



pallen55

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Answer to Question 1

C
Definition of brand satisfaction

Answer to Question 2

A
Definition of percentage-of-purchase measure



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