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Author Question: Which of the following is an element or tool of marketing communications that focuses on consumers ... (Read 76 times)

laurencescou

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Which of the following is an element or tool of marketing communications that focuses on consumers communicating among themselves about the firm's product?
 a. referral system c. press release
  b. word-of-mouth communications d. None of the above.

Question 2

Which of the following is a marketing communications tool used to promote the goodwill of the firm as a whole?
 a. press relations c. public relations
  b. press release d. public release



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joechoochoy

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Answer to Question 1

B
Definition of word-of-mouth communication

Answer to Question 2

C
Definition of public relations




laurencescou

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Reply 2 on: Jun 29, 2018
YES! Correct, THANKS for helping me on my review


xiaomengxian

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Reply 3 on: Yesterday
Gracias!

 

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