Which of the following companies have the highest risk of failing ...

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Which of the following companies have the highest risk of failing to deliver on the promises they make in their CR report?
 a. Companies that have an effective way of communicating and a good level of process maturity.
  b. Companies that have quality communications but a low level of process maturity.
  c. Companies that have a good level of process maturity but lack quality communications.
  d. Companies that have just started to focus on improving the quality of their processes as well as their communication abilities.

Question 2

_____ means no communication with a respondent takes place.
 Fill in the blank(s) with correct word

[Loise Hard]

Answer to Question 1

B

Answer to Question 2

Unobtrusive