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Author Question: _____ contradicts a firm's desire to standardize its offering. a. Customer interaction b. Service ... (Read 55 times)

jessicacav

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_____ contradicts a firm's desire to standardize its offering.
 a. Customer interaction
  b. Service consistency
  c. Imperishability
  d. Market transparency

Question 2

When a manager reads publications like The Wall Street Journal and BloombergBusinesswe ek to try to determine changes in consumer behavior and employment issues, this is a form of _____,
 a. environmental scanning
  b. model building
  c. database marketing
  d. data mining



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scottmt

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Answer to Question 1

A

Answer to Question 2

A




jessicacav

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Reply 2 on: Jun 29, 2018
Wow, this really help


lindahyatt42

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Reply 3 on: Yesterday
Great answer, keep it coming :)

 

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