This topic contains a solution. Click here to go to the answer

Author Question: Which of the following is NOT a salesmanship factor measured by the customer service and sales ... (Read 62 times)

deesands

  • Hero Member
  • *****
  • Posts: 514
Which of the following is NOT a salesmanship factor measured by the customer service and sales enhancement audit?
 a. Merchandise knowledge
  b. Customer contact
  c. Needs clarification
  d. Active selling
  e. Suggestion selling

Question 2

Which of the following would be an example of a market performance objective for Record World?
 a. Open or acquire five to ten stores over the next year.
  b. Increase this year's net profit margin by 3 percent over last year.
  c. Improve public relations with customers by holding two major in-store events per six-month season.
  d. Increase labor productivity by 12 percent over the next six months.
  e. Increase return on assets from 12 percent to 15 percent over the next 12 months.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Loise Hard

  • Sr. Member
  • ****
  • Posts: 340
Answer to Question 1

B

Answer to Question 2

A




deesands

  • Member
  • Posts: 514
Reply 2 on: Jun 29, 2018
Gracias!


Jossy

  • Member
  • Posts: 336
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

Did you know?

More than 50% of American adults have oral herpes, which is commonly known as "cold sores" or "fever blisters." The herpes virus can be active on the skin surface without showing any signs or causing any symptoms.

Did you know?

Common abbreviations that cause medication errors include U (unit), mg (milligram), QD (every day), SC (subcutaneous), TIW (three times per week), D/C (discharge or discontinue), HS (at bedtime or "hours of sleep"), cc (cubic centimeters), and AU (each ear).

Did you know?

Looking at the sun may not only cause headache and distort your vision temporarily, but it can also cause permanent eye damage. Any exposure to sunlight adds to the cumulative effects of ultraviolet (UV) radiation on your eyes. UV exposure has been linked to eye disorders such as macular degeneration, solar retinitis, and corneal dystrophies.

Did you know?

In inpatient settings, adverse drug events account for an estimated one in three of all hospital adverse events. They affect approximately 2 million hospital stays every year, and prolong hospital stays by between one and five days.

Did you know?

The top 10 most important tips that will help you grow old gracefully include (1) quit smoking, (2) keep your weight down, (3) take supplements, (4) skip a meal each day or fast 1 day per week, (5) get a pet, (6) get medical help for chronic pain, (7) walk regularly, (8) reduce arguments, (9) put live plants in your living space, and (10) do some weight training.

For a complete list of videos, visit our video library