This topic contains a solution. Click here to go to the answer

Author Question: Which of the following is NOT a salesmanship factor measured by the customer service and sales ... (Read 65 times)

deesands

  • Hero Member
  • *****
  • Posts: 514
Which of the following is NOT a salesmanship factor measured by the customer service and sales enhancement audit?
 a. Merchandise knowledge
  b. Customer contact
  c. Needs clarification
  d. Active selling
  e. Suggestion selling

Question 2

Which of the following would be an example of a market performance objective for Record World?
 a. Open or acquire five to ten stores over the next year.
  b. Increase this year's net profit margin by 3 percent over last year.
  c. Improve public relations with customers by holding two major in-store events per six-month season.
  d. Increase labor productivity by 12 percent over the next six months.
  e. Increase return on assets from 12 percent to 15 percent over the next 12 months.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Loise Hard

  • Sr. Member
  • ****
  • Posts: 340
Answer to Question 1

B

Answer to Question 2

A




deesands

  • Member
  • Posts: 514
Reply 2 on: Jun 29, 2018
Wow, this really help


FergA

  • Member
  • Posts: 352
Reply 3 on: Yesterday
:D TYSM

 

Did you know?

Aspirin may benefit 11 different cancers, including those of the colon, pancreas, lungs, prostate, breasts, and leukemia.

Did you know?

Approximately 15–25% of recognized pregnancies end in miscarriage. However, many miscarriages often occur before a woman even knows she is pregnant.

Did you know?

An identified risk factor for osteoporosis is the intake of excessive amounts of vitamin A. Dietary intake of approximately double the recommended daily amount of vitamin A, by women, has been shown to reduce bone mineral density and increase the chances for hip fractures compared with women who consumed the recommended daily amount (or less) of vitamin A.

Did you know?

Children of people with alcoholism are more inclined to drink alcohol or use hard drugs. In fact, they are 400 times more likely to use hard drugs than those who do not have a family history of alcohol addiction.

Did you know?

People with high total cholesterol have about two times the risk for heart disease as people with ideal levels.

For a complete list of videos, visit our video library