This topic contains a solution. Click here to go to the answer

Author Question: Which of the following is NOT a salesmanship factor measured by the customer service and sales ... (Read 69 times)

deesands

  • Hero Member
  • *****
  • Posts: 514
Which of the following is NOT a salesmanship factor measured by the customer service and sales enhancement audit?
 a. Merchandise knowledge
  b. Customer contact
  c. Needs clarification
  d. Active selling
  e. Suggestion selling

Question 2

Which of the following would be an example of a market performance objective for Record World?
 a. Open or acquire five to ten stores over the next year.
  b. Increase this year's net profit margin by 3 percent over last year.
  c. Improve public relations with customers by holding two major in-store events per six-month season.
  d. Increase labor productivity by 12 percent over the next six months.
  e. Increase return on assets from 12 percent to 15 percent over the next 12 months.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Loise Hard

  • Sr. Member
  • ****
  • Posts: 340
Answer to Question 1

B

Answer to Question 2

A




deesands

  • Member
  • Posts: 514
Reply 2 on: Jun 29, 2018
Thanks for the timely response, appreciate it


Dnite

  • Member
  • Posts: 297
Reply 3 on: Yesterday
Gracias!

 

Did you know?

There are over 65,000 known species of protozoa. About 10,000 species are parasitic.

Did you know?

Once thought to have neurofibromatosis, Joseph Merrick (also known as "the elephant man") is now, in retrospect, thought by clinical experts to have had Proteus syndrome. This endocrine disease causes continued and abnormal growth of the bones, muscles, skin, and so on and can become completely debilitating with severe deformities occurring anywhere on the body.

Did you know?

There can actually be a 25-hour time difference between certain locations in the world. The International Date Line passes between the islands of Samoa and American Samoa. It is not a straight line, but "zig-zags" around various island chains. Therefore, Samoa and nearby islands have one date, while American Samoa and nearby islands are one day behind. Daylight saving time is used in some islands, but not in others—further shifting the hours out of sync with natural time.

Did you know?

In the United States, an estimated 50 million unnecessary antibiotics are prescribed for viral respiratory infections.

Did you know?

Acetaminophen (Tylenol) in overdose can seriously damage the liver. It should never be taken by people who use alcohol heavily; it can result in severe liver damage and even a condition requiring a liver transplant.

For a complete list of videos, visit our video library