This topic contains a solution. Click here to go to the answer

Author Question: Which of the following is NOT a salesmanship factor measured by the customer service and sales ... (Read 58 times)

deesands

  • Hero Member
  • *****
  • Posts: 514
Which of the following is NOT a salesmanship factor measured by the customer service and sales enhancement audit?
 a. Merchandise knowledge
  b. Customer contact
  c. Needs clarification
  d. Active selling
  e. Suggestion selling

Question 2

Which of the following would be an example of a market performance objective for Record World?
 a. Open or acquire five to ten stores over the next year.
  b. Increase this year's net profit margin by 3 percent over last year.
  c. Improve public relations with customers by holding two major in-store events per six-month season.
  d. Increase labor productivity by 12 percent over the next six months.
  e. Increase return on assets from 12 percent to 15 percent over the next 12 months.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Loise Hard

  • Sr. Member
  • ****
  • Posts: 340
Answer to Question 1

B

Answer to Question 2

A




deesands

  • Member
  • Posts: 514
Reply 2 on: Jun 29, 2018
Thanks for the timely response, appreciate it


Bigfoot1984

  • Member
  • Posts: 321
Reply 3 on: Yesterday
Great answer, keep it coming :)

 

Did you know?

The U.S. Pharmacopeia Medication Errors Reporting Program states that approximately 50% of all medication errors involve insulin.

Did you know?

Approximately 15–25% of recognized pregnancies end in miscarriage. However, many miscarriages often occur before a woman even knows she is pregnant.

Did you know?

Green tea is able to stop the scent of garlic or onion from causing bad breath.

Did you know?

Most childhood vaccines are 90–99% effective in preventing disease. Side effects are rarely serious.

Did you know?

All adults should have their cholesterol levels checked once every 5 years. During 2009–2010, 69.4% of Americans age 20 and older reported having their cholesterol checked within the last five years.

For a complete list of videos, visit our video library