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Author Question: In the fast-food industry, Ritzer says that the absence of waiters and waitresses, the limited ... (Read 73 times)

jazziefee

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  • Posts: 505
on: Jul 1, 2018
In the fast-food industry, Ritzer says that the absence of waiters and waitresses, the limited seating, and the drive-through windows are designed for which of the following?
 
  a. efficiency of the sale
  b. predictability of the servings
  c. calculability of products
  d. control over uncertainty

Question 2

Which of the following is cited by Ritzer as an example of the robotic nature of the work done by McDonald's employees?
 
  a. they speak with a mechanical voice
  b. their parts need increasing maintenance
  c. cash registers have the prices of each item programmed into them
  d. the parking lots are swept by broom


joshraies

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Reply #1 on: Jul 1, 2018
Answer to Question 1

D

Answer to Question 2

C


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