In McDonaldized systems, the distinction between customer and ...

[Yi-Chen]

In McDonaldized systems, the distinction between customer and employee is
 
  a. eroding.
  b. unchanged.
  c. separate.
  d. strengthened.

Question 2

The decline of the People's Temple in California occurred primarily because the
 
  a. Temple lost is economic base; it could not make it financially.
  b. Temple could not increase its membership.
  c. The membership got too large and individuals increasingly defected.
  d. Temple got into trouble with the law.

[abctaiwan]

Answer to Question 1

A

Answer to Question 2

C

[Yi-Chen]

Thank you

[abctaiwan]

No problemo