This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Balanced scorecard. Following is a random-order listing of perspectives, strategic objectives, ... (Read 79 times)

serike

  • Hero Member
  • *****
  • Posts: 542
on: Jul 6, 2018
Balanced scorecard.
 
  Following is a random-order listing of perspectives, strategic objectives, and performance measures for the balanced scorecard.
 
  Required:
  For each perspective, select those strategic objectives from the list that best relate to it. For each strategic objective, select the most appropriate performance measure(s) from the list.

Question 2

A book of original entry is known as a
 a. ledger account.
   b. general ledger.
   c. trial balance.
   d. journal.
   e. T account.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

connor417

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jul 6, 2018
Answer to Question 1

Strategic Performance
Perspectives Objectives Measures

 Financial  Increase shareholder value  Earnings per share
 Net income
 Return on assets
 Return on sales
 Return on equity
 Product cost per unit

 Increase profit generated  Profit per salesperson
by each salesperson

 Customer  Acquire new customers  Number of new customers
 Retain customers  Percentage of customers retained
 Develop profitable customers  Customer profitability
 Customer cost per unit

 Internal Business  Improve manufacturing  Percentage of defective
Process quality product units
 Introduce new products

 Minimize invoice error rate  Percentage of error-free invoices
 On-time delivery by suppliers  Percentage of on-time deliveries
by suppliers
 Increase proprietary products  Number of patents

 Learning and  Increase information system  Percentage of processes with
Growth capabilities real-time feedback
 Enhance employee skills  Employee turnover rate
 Average job-related training
hours per employee

Answer to Question 2

d


serike

  • Member
  • Posts: 542
Reply 2 on: Jul 6, 2018
Great answer, keep it coming :)

skipfourms123

  • Member
  • Posts: 343
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

There are immediate benefits of chiropractic adjustments that are visible via magnetic resonance imaging (MRI). It shows that spinal manipulation therapy is effective in decreasing pain and increasing the gaps between the vertebrae, reducing pressure that leads to pain.

Did you know?

According to the American College of Allergy, Asthma & Immunology, more than 50 million Americans have some kind of food allergy. Food allergies affect between 4 and 6% of children, and 4% of adults, according to the CDC. The most common food allergies include shellfish, peanuts, walnuts, fish, eggs, milk, and soy.

Did you know?

Signs of depression include feeling sad most of the time for 2 weeks or longer; loss of interest in things normally enjoyed; lack of energy; sleep and appetite disturbances; weight changes; feelings of hopelessness, helplessness, or worthlessness; an inability to make decisions; and thoughts of death and suicide.

Did you know?

Inotropic therapy does not have a role in the treatment of most heart failure patients. These drugs can make patients feel and function better but usually do not lengthen the predicted length of their lives.

Did you know?

Stevens-Johnson syndrome and Toxic Epidermal Necrolysis syndrome are life-threatening reactions that can result in death. Complications include permanent blindness, dry-eye syndrome, lung damage, photophobia, asthma, chronic obstructive pulmonary disease, permanent loss of nail beds, scarring of mucous membranes, arthritis, and chronic fatigue syndrome. Many patients' pores scar shut, causing them to retain heat.

The F integration site determines the order of gene transfer in Hfrs The F integration site determines the order of gene transfer in Hfrs
Client files are kept in alphabetical order in locked file cabinets. Client files are kept in alphabetical order in locked file cabinets.
Gender: Psychological Perspectives, Sixth Edition Gender: Psychological Perspectives, Sixth Edition
In order to encourage Canadians to avoid cross border shopping, Walmart Canada is striving to ... In order to encourage Canadians to avoid cross border shopping, Walmart Canada is striving to ...
The order of gene transfer in four Hfr strains The order of gene transfer in four Hfr strains
Unbalanced, reciprocal balanced, and Robertsonian chromosome translocations Unbalanced, reciprocal balanced, and Robertsonian chromosome translocations
Video: Decubitus Ulcer

For a complete list of videos, visit our video library