This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Balanced scorecard. Following is a random-order listing of perspectives, strategic objectives, ... (Read 89 times)

serike

  • Hero Member
  • *****
  • Posts: 542
on: Jul 6, 2018
Balanced scorecard.
 
  Following is a random-order listing of perspectives, strategic objectives, and performance measures for the balanced scorecard.
 
  Required:
  For each perspective, select those strategic objectives from the list that best relate to it. For each strategic objective, select the most appropriate performance measure(s) from the list.

Question 2

A book of original entry is known as a
 a. ledger account.
   b. general ledger.
   c. trial balance.
   d. journal.
   e. T account.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

connor417

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jul 6, 2018
Answer to Question 1

Strategic Performance
Perspectives Objectives Measures

 Financial  Increase shareholder value  Earnings per share
 Net income
 Return on assets
 Return on sales
 Return on equity
 Product cost per unit

 Increase profit generated  Profit per salesperson
by each salesperson

 Customer  Acquire new customers  Number of new customers
 Retain customers  Percentage of customers retained
 Develop profitable customers  Customer profitability
 Customer cost per unit

 Internal Business  Improve manufacturing  Percentage of defective
Process quality product units
 Introduce new products

 Minimize invoice error rate  Percentage of error-free invoices
 On-time delivery by suppliers  Percentage of on-time deliveries
by suppliers
 Increase proprietary products  Number of patents

 Learning and  Increase information system  Percentage of processes with
Growth capabilities real-time feedback
 Enhance employee skills  Employee turnover rate
 Average job-related training
hours per employee

Answer to Question 2

d


serike

  • Member
  • Posts: 542
Reply 2 on: Jul 6, 2018
Wow, this really help

ASDFGJLO

  • Member
  • Posts: 335
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

A good example of polar molecules can be understood when trying to make a cake. If water and oil are required, they will not mix together. If you put them into a measuring cup, the oil will rise to the top while the water remains on the bottom.

Did you know?

Eating carrots will improve your eyesight. Carrots are high in vitamin A (retinol), which is essential for good vision. It can also be found in milk, cheese, egg yolks, and liver.

Did you know?

IgA antibodies protect body surfaces exposed to outside foreign substances. IgG antibodies are found in all body fluids. IgM antibodies are the first type of antibody made in response to an infection. IgE antibody levels are often high in people with allergies. IgD antibodies are found in tissues lining the abdomen and chest.

Did you know?

About 3.2 billion people, nearly half the world population, are at risk for malaria. In 2015, there are about 214 million malaria cases and an estimated 438,000 malaria deaths.

Did you know?

Although not all of the following muscle groups are commonly used, intramuscular injections may be given into the abdominals, biceps, calves, deltoids, gluteals, laterals, pectorals, quadriceps, trapezoids, and triceps.

Order and Duration of Sleep Stages Through a Typical Night Order and Duration of Sleep Stages Through a Typical Night
Blood Collection Tubes: Order of Draw Blood Collection Tubes: Order of Draw
Gas molecules have no bonds to other molecules and move in random motion. Gas molecules have no bonds to other molecules and move in random motion.
Higher-Order Conditioning Higher-Order Conditioning
Special Education: Contemporary Perspectives for School Professionals, 5th Edition Special Education: Contemporary Perspectives for School Professionals, 5th Edition
) Random assortment of maternal (blue) and paternal (purple) chromosomes at metaphase ) Random assortment of maternal (blue) and paternal (purple) chromosomes at metaphase
Video: Acid-base imbalances - metabolic acidosis and alkalosis

For a complete list of videos, visit our video library