Dion typically records voluminous case notes. After reading three pages summarizing
a heated exchange between spouses, what feedback should you, as her supervisor,
give to Dion?
A. You take great care with your notes. They'll be even more valuable if you
focus them on one overall pattern rather than many different details.
B. Your attention to detail is admirable, but you'll never keep up with your
paperwork unless you learn to shorten your notes.
C. Your notes are so detailed that I'm wondering whether we need to discuss
why paperwork seems to be such a source of anxiety for you.
D. Your writing skills are going to hold you back if you don't learn to summarize
more concisely.
Question 2
Which statement by a supervisor discloses the appropriate amount of information to
staff?
A. George will be covering for me during the next two weeks as I deal with a
family situation.
B. I am extremely depressed about putting my mother in a nursing home, but
George will take care of you.
C. During the next two weeks, see George if you need anything.
D. I feel terrible about not being available for you during the next two weeks,
but trust that George will do a superb job in my absence.
Yellow Pages
Young children typically are boundlessly curious about the world around them.
New employees should be shown all exits in case of an emergency.
Case Study of a Midlatitude Cyclone
The Electronic Transmission and Storage of Medical Records
The family described in Example Case 2