When responding to a group member who tends to dominate the ...

[washai]

When responding to a group member who tends to dominate the discussion, what is
  the first thing a supervisor should do?
 
  A. Identify the cause of the problem.
  B. Encourage the group to handle the problem themselves.
  C. Look for ways to draw less active members into the discussion.
  D. Evaluate whether quieter members would be more at ease in a different
  group.

Question 2

Flora has had a reputation for promptness, but now she often runs five to ten
  minutes late for sessions and department meetings.
 
  Which of the Big 6 concepts
  could her supervisor apply to get to the root of the problem without making Flora
  defensive?
  A. Problems are bad solutions.
  B. Empathize with emotions not behaviors.
  C. There are no mistakes.
  D. How you do anything is how you do everything.

[wergv]

Answer to Question 1

A

Answer to Question 2

A

[washai]

Excellent

[AngeliqueG]

TYSM