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Author Question: Those groups or individuals with a vested interest in the performance of a firm are referred to as ... (Read 79 times)

silviawilliams41

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Those groups or individuals with a vested interest in the performance of a firm are referred to as
 
  A) stockholders.
  B) stakeholders.
  C) employees.
  D) customers.

Question 2

Which of the following is not a key element of the TQM approach?
 
  A) Focus on the customer
  B) Continuous improvement
  C) Employee involvement
  D) Scientifically study each part of a task and develop the best method of performing the task



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ebonylittles

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Answer to Question 1

B

Answer to Question 2

D




silviawilliams41

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Reply 2 on: Jul 6, 2018
YES! Correct, THANKS for helping me on my review


shewald78

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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