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Author Question: When individuals engage in ________, they coast on the group's effort because their particular ... (Read 34 times)

rmenurse

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on: Jul 6, 2018
When individuals engage in ________, they coast on the group's effort because their particular contributions cannot be identified.
 
  A) task conflicts
  B) gainsharing
  C) retaliating
  D) process gains
  E) social loafing

Question 2

As part of their sales training, the staff at Penny Stores is encouraged to build personal relationships with the store's patrons.
 
  Apart from receiving product training, the staff is taught to follow a scripted sales process wherein they must greet the customers, introduce themselves, and enquire about their purchase. They are also encouraged to engage in casual conversation with the customer. In a recent survey conducted by the marketing department, it was revealed that customers were dissatisfied with the level of service at Penny Stores. Which of the following, if true, best explains this situation?
  A) Customers come to Penny Stores to make high-involvement purchases.
  B) Customers associate superior service with efficiency and not friendliness.
  C) Penny Stores offer an extensive range of consumer products.
  D) The training period for the staff is three weeks long.
  E) The staff at Penny Stores is friendly but not familiar.
Organizational Behavior ¦ Robbins, Judge ¦ 17th Edition
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alexanderhamilton

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Reply #1 on: Jul 6, 2018
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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rmenurse

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Reply 2 on: Jul 6, 2018
Wow, this really help

marict

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Reply 3 on: Yesterday
Excellent

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