This topic contains a solution. Click here to go to the answer

Author Question: Which T&D method is frequently used by restaurant chains to train servers in handling difficult ... (Read 75 times)

acc299

  • Hero Member
  • *****
  • Posts: 569
Which T&D method is frequently used by restaurant chains to train servers in handling difficult situations, such as angry customers?
 
  A) role playing
  B) internships
  C) business games
  D) vestibule training

Question 2

Ben is a supervisor at a candle manufacturing plan. Absenteeism is high and often disrupts production goals. Which T&D method would most likely be used to help Ben ensure that production goals are met?
 
  A) on-the job training
  B) cross-training
  C) apprenticeship
  D) team coordination training



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

helenmarkerine

  • Sr. Member
  • ****
  • Posts: 324
Answer to Question 1

Answer: A

Answer to Question 2

Answer: B





 

Did you know?

Human kidneys will clean about 1 million gallons of blood in an average lifetime.

Did you know?

Studies show that systolic blood pressure can be significantly lowered by taking statins. In fact, the higher the patient's baseline blood pressure, the greater the effect of statins on his or her blood pressure.

Did you know?

The term pharmacology is derived from the Greek words pharmakon("claim, medicine, poison, or remedy") and logos ("study").

Did you know?

In 1864, the first barbiturate (barbituric acid) was synthesized.

Did you know?

Intradermal injections are somewhat difficult to correctly administer because the skin layers are so thin that it is easy to accidentally punch through to the deeper subcutaneous layer.

For a complete list of videos, visit our video library