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Author Question: Which T&D method is frequently used by restaurant chains to train servers in handling difficult ... (Read 39 times)

acc299

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on: Jul 7, 2018
Which T&D method is frequently used by restaurant chains to train servers in handling difficult situations, such as angry customers?
 
  A) role playing
  B) internships
  C) business games
  D) vestibule training

Question 2

Ben is a supervisor at a candle manufacturing plan. Absenteeism is high and often disrupts production goals. Which T&D method would most likely be used to help Ben ensure that production goals are met?
 
  A) on-the job training
  B) cross-training
  C) apprenticeship
  D) team coordination training


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helenmarkerine

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Reply #1 on: Jul 7, 2018
Answer to Question 1

Answer: A

Answer to Question 2

Answer: B


acc299

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Reply #2 on: Jul 7, 2018
TY


helenmarkerine

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Reply #3 on: Jul 7, 2018
Happy to Help


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